If you want to remove the shared mailbox from the Folders list, right-click Shared mailbox and choose Remove shared folder. Just as you can do with your primary folders, you can expand or collapse the shared mailbox folders. In Outlook on the web, you should see the mailbox in your Folder list. In the dialog box, type the email address or name of someone who has shared a mailbox with you, then click Add. Another option is to enter the name of the shared mailbox you are a member of.Right-click on the name of your primary mailbox in the left-hand pane, then select Add shared folder.Follow these steps to use your primary mailbox and the shared one simultaneously: Unfortunately, the Outlook app on your mobile device won’t allow you to use the shared mailbox, but there is a workaround. If you or your team members need to take work on-the-go, you can access the shared mailbox from a smartphone or tablet, too. Using a Shared Mailbox with a Mobile Device
Look under My contacts to select the contacts folder for the shared contacts list.When the mailbox has been created, the corresponding Contacts list is automatically added.
This feature allows all team members to be on the same page about schedules and appointments. From there, you can manage schedules and appointments. To use the shared calendar in Outlook, navigate to calendar view and choose the shared mailbox. The shared calendar connected with the public mailbox is added to your Calendars list automatically. If you want to access the calendar right after the admin created the shared mailbox, you will need to close and restart Outlook to gain access to it. Type the name of the shared email address, choose Ok and Next followed by Finish and Close.From there, choose Advanced, then click Add. Be sure that the correct account is highlighted, then select Change.Select Account Settings and then choose the Email tab.Once you’ve opened Outlook, select File.If you still cannot locate the shared mailbox, you will have to add it manually. Note that it may take a few minutes to display after the admin added it, so if you don’t see it, wait a bit, then close and restart Outlook again. The mailbox should appear automatically in the Folder pane. Once the admin has created the public mailbox, close Outlook and restart it. Using a Shared Outlook Mailbox: Getting Started If you want to make changes or updates at any point, select the new mailbox and click on Edit next to the information you want to modify.When you’re finished, click Save, then Close. Add members by searching for them or selecting them from a list.It may take a few minutes to reach this step after you add the mailbox. When the wizard continues to Next Steps, choose Add members.
Many addresses begin with “support”, “info”, or “contact.” Then click Add.